A couple of days ago, I discovered that my downspout had come off of the gutter at the roof line. Not having a ladder to go up there (in addition to a fear of heights), I called Stockmohr to see if they could repair the gutter and downspout. Stockmohr had done a roof job for me several years ago which was excellent. I was told that they would try to make it out in a few days. The very next day, I received a call from their office stating that they would be out to repair the downspout that afternoon. They arrived as promised and did the repair. The men were very nice and very professional. When the job was completed, the men told me that the office would call the next day with billing information. I received a call the next day and to my surprise, they did not charge me for the repair. That type of customer service is difficult to find these days. I highly recommend this company and would not hesitate to call them for any roofing or siding needs.